"Heron’s Lea is a family owned and managed Care Home with a genuine warm and happy atmosphere. Our aim is to enhance our older clients’ quality of life in their latter years by providing individual care to a very high standard, and to ensure they feel their privacy, dignity and personal choice is maintained as far as possible."
Anita Dymond, Director
We pride ourselves on providing high quality furnishings and fabrics to ensure easy transition from 'home to home'. Personal treasured belongings are welcomed as we respect that these are extremely important when settling into a new home.
We have an excellent selection of spacious rooms, all fitted with an alarm call system and television point. Eight bedrooms have en-suite facilities and the remaining nine all have wash basins. In Autumn 2008 we opened two luxury ground floor suites with en-suite facilities overlooking a patio area and gardens.
There are three lounges, one with a wide screen TV. Bathroom/shower rooms are fitted with hoists and specially adapted equipment and there are two chair lifts to the first floor.
Where the residents enjoy their meals and can welcome their guests. Modern, sturdy rattan furniture complements the up to date feel in the seating area.
A treatment room is available to enhance the services on offer. Hairdressing is available on a weekly basis, massage (by a local sports therapist) on a fortnightly basis and chiropody once every six weeks. District nurses, G.P.’s etc call on a regular basis (as and when required). We register with a choice of Practices: Northam, Wooda Surgery or Bideford. All provide us with an excellent level of care and commitment. An optician visits on six monthly basis. Clergy of all denominations are welcome to visit.
Food is very important to us at Heron's Lea. We pride ourselves on providing tasty home cooked meals on a daily basis, using local produce where possible. Individual tastes are taken into consideration and special diets can be catered for.
Meal times are looked forward to by our residents and numerous visitors have commented on the delightful aromas permeating through the front door!
There is a purposeful entertainment and activities programme in place each week at Heron's Lea. In the summer time regular trips out are organised, depending on the outcome of the Residents' Meetings held on a monthly basis. Live music, reminiscence sessions, quizzes, bingo etc are popular choices. In the winter time, board games cards and music are also requested.
There is a choice of large print books and tapes. Newspapers may be ordered on a daily basis for those who like to keep up with current affairs.
Staffing is another extremely important asset we are proud of. Consisting of our management team and 32 kind, efficient and conscientious members of staff, including waking night staff on a 7 night per week basis, so ratio for residents has increased. Some have been with us since 1994 when we opened as a Care Home. We firmly believe in taking care of our staff by rewarding their personal achievements and enhancing their training. Most possess NVQ 2-3 in Care and some are SEN qualified nurses.
Clients can guarantee a happy smile when they wake and again when their day is drawing to a close. Customer care is extremely important to us all and the genuine interest and well-being of our clients is paramount.
We are open 52 weeks per year and staffed 24 hours each day.
We are able to provide care for the older person 65+, and are registered to accept clients with mild / medium dementia. The Manager will provide an assessment/trial period to ensure we can meet the needs of the person.
For current fee rates please contact Anita Dymond using the contact details below.
If you have any further questions or would like to arrange an informal visit, please contact us using the telephone number, or form below
Leave Bideford from the main Heywood Road Roundabout, and take the 1st exit (A39) signposted Bude/Camelford. Follow this road for 1 mile, taking the right hand turning, signposted Westward Ho! Continue along this road for approximately 150 yards, and take the second turning on the left (sign post at end of drive). Heron's Lea is the last detached property.
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